Support
Need help with Wotzon? We're here to assist you. Choose the option that best fits your needs.
📧 Email Support
For general questions, feedback, or issues with the app, send us an email and we'll respond within 24-48 hours.
Email: support@wotzon.app
🐛 Report a Bug
Found something that isn't working right? Please include:
- What you were trying to do
- What happened instead
- Your device type (iPhone, Android, etc.)
- Any error messages you saw (include the error code if shown)
Email: bugs@wotzon.app
💡 Feature Requests
Have an idea to make Wotzon better? We'd love to hear from you! Tell us what feature you'd like to see and why it would help you.
Email: feedback@wotzon.app
🎸 For Venues & Artists
Are you a venue owner or artist who wants to list your events on Wotzon? We'd love to work with you!
Email: partners@wotzon.app
Frequently Asked Questions
How do I find events near me?
When you first open the app, it will ask for location permission. Allow this to see events near your current location. You can also manually set a location in the app settings.
How do I create an account?
You can use Wotzon anonymously, or create an account by tapping "Sign Up" on the home screen. You can sign up with your email or use Google/Apple sign-in.
Why can't I see any events?
This could happen if:
- There are no events scheduled near your location
- Location services are disabled on your device
- You're viewing a date with no events
Try adjusting the search radius or checking a different date.
How do I delete my account?
You can delete your account from the Settings screen in the app, or email us at support@wotzon.app with your request.
Is Wotzon available in my area?
Wotzon is currently focused on Hua Hin, Thailand. We plan to expand to other areas in the future. Let us know where you'd like to see Wotzon next!
Response Times
We aim to respond to all support requests within:
- General inquiries: 24-48 hours
- Bug reports: 24 hours
- Account issues: 24 hours
- Partnership inquiries: 3-5 business days
App Information
Version: 1.0.0
Platforms: iOS, Android, Web
Developer: Wotzon